Helping you to make
the difference
the difference
Support is available for complaints that fall under the auspices of FOS (the Financial Ombudsman Service) whether as an FSA regulated firm or via the OFT’s Consumer Credit Act requirements.
Services available include:
Contact us for more information on how we can help you
Services available include:
Contact us for more information on how we can help you
• Drafting compliant complaint procedures
• Providing advice on complaints and complaint handling
• Reviewing complaints procedures and adherence to them
• Independent review of individual complaints
• Staff training on complaints and complaint handling
• Providing advice on complaints and complaint handling
• Reviewing complaints procedures and adherence to them
• Independent review of individual complaints
• Staff training on complaints and complaint handling
